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Community and competition rules

Live Experience is where HolidayCorp members share their holidays with each other: the moments they loved, the places worth finding and the tips that made the trip. These are the rules that keep it useful and friendly.

What to share

  • Your favourite moment of the trip, in your own words.
  • The places you loved: a restaurant, a beach, a view, a guide, a shop.
  • Tips for the next member going there.
  • Your own photos. Videos are coming soon; until then, tag us on Instagram.
  • If you like, the Cashback you earned on the trip. It is your choice, and it is shown only when you tick the box.

What we don't publish

  • Prices or what you paid.
  • Complaints. If something went wrong, our team wants to hear about it directly, so we pass it to support and help you there.
  • Phone numbers, email addresses, social media handles or links.
  • Selling or advertising of any kind, including asking members to contact you.
  • Anything rude, unkind or about another person who did not agree to it.

We check everything first

  • Every story, question and answer is checked before it shows on the website. An automatic check looks at the words and every photo first, and our team looks at anything it is unsure about.
  • We may decline a story that does not fit these rules, and we tell you why.
  • We may correct an obvious typo in a title. We never change what your story says.

Your name

  • Your story shows your first name and the first letter of your surname, for example Thandi M. Never your full surname or your contact details.

Photos of children

  • A photo that shows a child's face is published only when you confirm that you are the parent or guardian of every child shown and agree to it.
  • Without that confirmation we don't publish the photo.

Questions on a story

  • Members can ask the author a question from the member portal.
  • Questions are about holiday advice and places of interest only.
  • The author answers if they want to. Every question and answer is checked before it shows.
  • A question that is really a complaint goes to our support team, not onto the page.

Removing your story

  • You can remove your story at any time from the member portal. It comes off the website at once and we delete its photos.
  • Or ask us on WhatsApp or by email, and we remove it for you.

Find of the Month

The member whose story wins Find of the Month gets a free 5-day break on us, for 2 people sharing, at a South African resort chosen by HolidayCorp.

  • Every month, members vote for their favourite story published that month.
  • One vote per member per month. You can't vote for your own story.
  • There is a vote only in a month with at least 3 published stories.
  • The story with the most votes wins. If two stories tie, the one published first wins.
  • Our team checks and confirms the winner before we announce it, and then we contact the winner.

The prize

  • A free 5-day break for 2 people sharing.
  • At a South African resort chosen by HolidayCorp.
  • Valid for 12 months from the day we announce the winner.
  • Not transferable, and there is no cash alternative.